Residential Coordinator

Residential Coordinator: Supporting Residents Every Step of the Way

At The Housing Foundation, our Residential Coordinator program is designed to elevate our mission of providing stable, affordable housing by placing a dedicated professional in the heart of each community. This role ensures residents don’t just have a place to live, but access to the resources, support and connection needed to thrive.

What Does the Residential Coordinator Do?

The Residential Coordinator acts as the resident-focused point of contact on site, helping coordinate services, foster community, and maintain an atmosphere of safety and respect. Key responsibilities include:

• Welcoming new residents, explaining lease or program requirements and helping them transition into the community.

• Serving as a liaison between residents, property management, service providers and The Housing Foundation’s support teams.

• Identifying residents’ supportive needs (for example employment referrals, transportation, financial coaching, wellness programs) and making appropriate referrals.

• Organizing community-building events, resident workshops, and peer-engagement activities to promote a positive living environment.

• Monitoring resident issues, conflicts or concerns and working proactively with all stakeholders to maintain a respectful and stable community.

• Supporting compliance with property rules, maintenance coordination, safety protocols, and accessible living arrangements.

In short: the Residential Coordinator helps ensure that our properties are not just buildings, but welcoming homes where residents feel supported, connected and empowered.

Why Having a Residential Coordinator Matters

Affordable housing is more than simply rent and walls — it’s about community, dignity and opportunity. By placing a skilled Residential Coordinator in every property, The Housing Foundation ensures:

• Stronger resident engagement — Residents know there’s someone onsite they can approach with questions, ideas or concerns.

• Better outcomes — When residents are connected with supportive services early (job help, childcare, transport, health resources), they face fewer obstacles and can remain stable in their homes.

• Enhanced community culture — Through events, education, peer-networks and resident leadership, the community becomes stronger and more resilient.

• Efficient operations — Coordination between property team, vendors, service providers and residents becomes seamless, helping maintain safety, quality and resident satisfaction.

Who Can Benefit from the Residential Coordinator Program?

The program is designed for residents of The Housing Foundation properties — families, seniors, individuals, people with disabilities or anyone needing an affordable housing option in Maine. Whether you’re moving in for the first time or have lived in one of our communities for years, the Residential Coordinator is your ally and resource.

How It Works at The Housing Foundation

1. Introduction & Welcome – Upon moving in, you’ll meet the Residential Coordinator who will walk you through your lease, community rules, amenities and how to contact them.

2. Needs & Support Assessment – Your coordinator will ask a few questions (voluntary) to understand how they can support you — for example, child-care referrals, job training, transit assistance or health/wellness programs.

3. Regular Contact – The coordinator hosts periodic check-ins, community meetings and events so that residents remain connected and informed.

4. Resource Connection – If you identify a challenge (job search, utility support, accessible upgrade, mobility aid, childcare), your coordinator will help connect you with the right local partner.

5. Community Engagement – You’ll have opportunities to participate in resident groups, social events and workshops to strengthen bonds across the property.

Join a Community That Cares

Living in a housing community operated by The Housing Foundation means more than having an affordable roof overhead — it means being part of a network that invests in your success. Our Residential Coordinator program is one way we deliver on that promise, helping residents stay connected, supported and empowered.

If you’re interested in one of our properties and want to learn how the Residential Coordinator supports residents, please contact us — we’d be happy to connect you with the coordinator at the specific property you’re considering.

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